New Manager 2-week Bootcamp

Moving into management requires a fundamentally different approach to success.

• Understand the shift from individual performance to team performance

• Identify the most common mistakes new managers make

• Balance being supportive with holding people accountable

• Move from solving every problem to enabling others

• Establish credibility and trust as a new manager

Great management starts with understanding how you show up as a leader.

• Identify your natural leadership strengths and tendencies

• Understand how your behaviour impacts different people

• Explore your values and leadership principles

• Recognise personal blind spots and development areas

• Define the type of manager you want to become

Great performance starts with clarity.

• Define what good performance actually looks like

• Set clear goals, priorities and responsibilities

• Communicate expectations effectively

• Create ownership without micromanaging

• Hold people accountable when expectations aren't met

Your 1:1 can become one of your most powerful management tools.

• Understand the purpose of an effective 1:1

• Create a simple and repeatable structure

• Move beyond task and status updates

• Ask questions that uncover challenges early

• Use 1:1s for performance, development and engagement

Your job isn't to have all the answers — it's to help your people find them.

• Understand when to coach versus when to direct

• Ask powerful questions instead of immediately providing solutions

• Structure an effective coaching conversation

• Identify individual development opportunities

• Build greater ownership and independent thinking within your team

Feedback shouldn't be something managers save for performance reviews.

• Give clear, specific and actionable feedback

• Use behaviour-based feedback rather than personal judgement

• Deliver positive feedback that reinforces great performance

• Approach corrective feedback confidently and constructively

• Receive feedback without becoming defensive

Great managers multiply themselves rather than doing everything themselves.

• Identify what you should and shouldn't delegate

• Match responsibility to someone's capability and experience

• Set clear outcomes, boundaries and checkpoints

• Give people autonomy without losing visibility

• Recognise and avoid micromanagement

Avoiding difficult conversations usually makes them more difficult later.

• Recognise performance problems early

• Diagnose whether the issue is skill, will, clarity or something else

• Prepare effectively for challenging conversations

• Communicate assertively while maintaining respect

• Agree clear actions, expectations and follow-up

Management isn't only about managing individuals. You need to create an environment where the whole team can perform.

• Build trust and psychological safety

• Understand what motivates different team members

• Create healthy team behaviours and working agreements

• Recognise and reinforce great performance

• Build a culture of ownership, accountability and continuous improvement

Use AI as a management co-pilot without outsourcing your judgement or leadership.

• Prepare for 1:1s, feedback and difficult conversations

• Role-play challenging management situations

• Improve written communication and messaging

• Analyse problems, themes and potential root causes

• Build practical AI workflows you can continue using as a manager